• The Website: kickyandperky.com, owned by Swellegant Creations Pvt. Ltd.
• Insurer: The insurance company issuing the Certificate of Insurance (COI) to the OLocker subscriber.
• Ornament ID (OID): A unique 16-digit alphanumeric code generated for identifying insured jewellery using OLocker functionalities.
• Certificate of Insurance (COI): A document bearing a unique 16-digit alphanumeric code, outlining details of insured jewellery and terms of coverage.
• OLocker: A secure digital repository for recording jewellery assets.
• OLocker Subscriber: The person to whom the Certificate of Insurance is issued.
• Covered Property: Jewellery identifiable with a valid OID and COI.
• Family Members: Immediate family, including spouses, parents, siblings, and children.

The policy insures loss or damage to covered property from the following perils:

• Natural Calamities: Fire, lightning, storms, cyclones, earthquakes, floods, etc.
• Accidents & Theft: Burglary, snatching, robbery, accidental external damage, and acts of terrorism.
• In Transit: Coverage extends to transit within India when jewellery is personally accompanied by the subscriber or a defined family member.

The policy does not cover loss or damage due to:

• Wear and tear, depreciation, or gradual deterioration.
• Theft from unattended vehicles or unlocked premises.
• Loss during repair, cleaning, or restoration.
• Mysterious disappearances or unexplained circumstances.
• Loss caused by war, invasion, civil commotion, or government actions.
• Fraud, misrepresentation, or gross negligence by the subscriber.

For detailed exclusions, refer to the complete terms on our website.

Indemnity Limits: Coverage for individual items is capped at ₹25 Lakhs, with a total limit of ₹1 Crore per subscriber.

Valuation Basis:

• For gold, silver, and platinum, the lower of the insured or market value applies.
• Diamonds and stones are valued at the declared value or market value, whichever is lower.
• Making charges are reimbursed at 10% (or actual costs if lower).

Claim Process:

• Claims are settled in two phases: 75% upon initial approval and the remaining after submission of the Final Closure Report.
• All claims require an original invoice, FIR, and compliance with KYC norms.

Subscribers are expected to:

1. Report promptly: Notify the insurer within 48 hours and file an FIR where applicable.
2. Submit documentation: Provide detailed statements, invoices, and supporting documents within seven days of discovering the loss.
3. Exercise due diligence: Prevent negligent behavior, such as leaving jewellery unattended or unsecured.
4. Cooperate with investigations: Assist the insurer in tracing stolen items and prosecuting offenders if necessary.